Lighthouse Credit Union remains committed to supporting our members during the Federal Government Shutdown. If you were impacted and need assistance, please reach out to our team to see how we can help.
Lighthouse Credit Union
You may now see your Savings, Checking, and Credit Card account names have been updated within Digital Banking and on your bank statements to reflect the new Lighthouse Credit Union brand. But don’t worry, you’ll still enjoy all the great features and services that you do today.
If you had a Regular Savings or Northeast Checking account, you may have noticed they have been renamed to Lighthouse Savings and Lighthouse Checking, respectively. This is meant to align to our new Lighthouse brand. No features or functionality changed with your existing accounts.
Yes, your debit card and PIN will continue to work as they always have, unless it is reported as lost, stolen, expired, damaged, or has fraud on the account.
No, account numbers will not change.
We will reissue credit cards if they are lost, stolen, expired, have fraud on the account, and upon request with the updated name and new contactless technology.
Please visit any Lighthouse Credit Union branch location near you to get a card printed immediately or give us a call at (888)-436-1847 and we’ll mail you a new card which will take 7-10 business days to receive.
Yes, you will still be able to use your Northeast branded checks. When you reorder checks, they will be branded as Lighthouse Credit Union.
Your October statement will reflect the new account names if you currently have a Northeast Checking or Regular Savings account with us.
No, changing the account name will not overwrite any nicknames you’ve assigned to your accounts. Your account nicknames will remain the same and will continue to function as they do now. Nicknames are for your reference and are not tied to the official account name.
Based on existing member feedback, we have also launched a new Rewards Checking account and Premium Savings account. Please visit our Checking and Savings page to learn more about these new accounts.
Absolutely! If you have an existing checking account and you’re interested in the new Lighthouse Rewards Checking account, please call us at (888)-436-1847 and we may be able to change your product without having to get a new account number! You will be able to use your existing debit card, checks and will not have to update any automatic transactions.
If you had a Secured Visa®, Preferred Visa®, and/or Rewards Visa®, you may have noticed they have been renamed to Anchor Visa® and Navigator Visa®, respectively. This is meant to align to our new Lighthouse brand. No features or functionality changed with your existing accounts.
We will reissue credit cards if they are lost, stolen, expired, have fraud on the account, and upon request with the updated name and new contactless technology.
Yes, your Northeast cards will continue to work, unless it is reported as lost, stolen, expired, damaged, or has fraud on the account.
Please visit any Lighthouse Credit Union branch location near you to get a card printed immediately or give us a call at (888)-436-1847 and we’ll mail you a new card which will take 7-10 business days to receive.
Your October statement will reflect the new account names if you currently have a Secured Visa®, Preferred Visa®, or Rewards Visa®. Signature Visa® and Platinum Visa® will remain the same.
If you already have a Secured Visa®, Preferred Visa®, Rewards Visa®, or Signature Visa®, you do not need to reapply. You will just see the name of your account change in Digital Banking and on your statement.
The Classic and Platinum cards will remain unchanged for the time being, and we encourage you to call us at (888)-436-1847 or visit your local branch to learn how you can transition into one of our new credit cards.
Yes, you can continue to make your payments on our website at www.lighthousecu.org/login-banking/.
Through this transition to Lighthouse Credit Union, we remain fully committed to providing our members and communities with expert guidance and innovative products and services.
Lighthouse Credit Union is now unveiling new offerings to include rewards for members, as well as the opportunity to make a direct impact through everyday banking.